Program Management

Tools for Program Management

If it’s not in Asana, it’s not happening.

That’s my unofficial motto for program operations—and for good reason.

I manage all aspects of program operations using a combination of Asana and Excel, depending on the needs and tech comfort of my stakeholders. Asana serves as my central hub—for intake forms, project timelines, automated workflows, and team capacity tracking—allowing me to move fast while keeping everything transparent and aligned. For broader visibility, I build comprehensive workback plans in Excel that map milestones, owners, and dependencies in a format that’s easy to update and share org-wide. In addition to leading execution, I’m also responsible for setting my own program goals, developing strategic roadmaps, and writing OP1 plans that tie our learning initiatives directly to business priorities.

5-Year Strategic Plan: Literacy Design Collaborative (LDC)

Long before I managed global learning rollouts at Amazon, I was building large-scale implementation plans from the ground up—without the tech, tools, or shortcuts we have today.

This 5-year strategic plan was written as part of my work supporting the Literacy Design Collaborative (LDC) implementation for the Los Angeles Unified School District. Created nearly a decade ago, it remains one of the earliest examples of how I approached long-term systems planning, stakeholder engagement, and phased professional development across multiple layers of an organization.

At its core, this plan outlines a multi-year approach to research, development, and implementation across a school district of 3,000+ teachers. The strategy includes a mix of in-person institutes, online training models, “train the trainer” programs, and direct partnerships with school leaders, content specialists, and state education agencies.

What it demonstrates:

  • Visionary planning in a highly complex system

  • Cross-functional stakeholder alignment

  • Equity-minded PD models (differentiated, scalable, and teacher-informed)

  • Data collection and iterative feedback loops

  • Clear milestones and accountability measures over time

While my work and tools have evolved significantly since writing this document, the foundational skills of leading from ambiguity, balancing vision with logistics, and planning with both people and outcomes in mind have only deepened. If anything, this plan shows how long I’ve been thinking in systems, and how seriously I take the craft of implementation—not just the idea of it.

Planning Docs